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Quality & Standards

Machining standards & quality control

Every Prolean order is machined and inspected against a documented standard. This page sets out the tolerances we apply by default, the tighter limits we can reach on a specified feature, what is checked on every batch, and which reports ship with the parts.

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Prolean quality inspection room with a coordinate measuring machine, optical measuring system and granite surface plate
ISO 9001:2015 Certified by SGS United Kingdom Ltd
ISO 2768-fH / mK
Our default class when a drawing has no tolerance call-out — stated on the inspection record
± 0.0002 in
≈ ± 0.005 mm — on a specified feature, subject to engineering review and confirmed at quote
ISO 2859-1 · Level II
Sampling applied to production batches — code letter, sample size and Ac/Re stated on the inspection record
7 optional documents
A packing list ships as standard — everything else is requested at quote stage
01 Standards

Four published standards cover almost every order

If your drawing calls out something different, we follow your drawing. Where it is silent, these are the defaults we apply.

01

ISO 9001:2015 — quality management system

Certified by SGS United Kingdom Ltd and independently audited, so the process behind your parts is documented and externally checkable — not just claimed.

See the certificate and how to verify it
02

ISO 2768 — general tolerances

The class letters carry two different things. f and m are the linear and angular classes of ISO 2768-1:1989 — f is fine, m is medium. H and K are the geometrical classes of ISO 2768-2:1989, which was withdrawn in February 2021 and replaced for new drawings by ISO 22081:2021.

fH for metals and mK for plastics is Prolean's own agreed default, not something ISO fixes by material. Drawings still marked mK stay binding and we read them the same way — but we do not present the withdrawn part as a current general rule, and we do not silently re-map H and K to ISO 22081. If your drawing names its own class, the drawing wins.

How the ISO 2768 classes work ISO 22081:2021 on iso.org
03

ISO 965-1 — metric thread tolerance

Thread tolerance class for metric threads. Where your drawing does not name one we apply the medium class, and we state which class was used on the inspection record.

Thread and knurling defaults
04

ISO 2859-1 — acceptance sampling

ISO 2859-1:1999, General Inspection Level II, single sampling, normal inspection, applied to production batches. Severity is graded critical, major or minor against a documented defect book, and the plan's code letter, sample size and acceptance number are stated on the inspection record.

AQL levels and defect classes
02 Tolerances
± 0.0002 in
± 0.005 mm

Our tightest achievable limit — on a specified feature, after engineering review. A capability ceiling, not a default for your drawing.

CoarseMediumFine
General tolerance — metal (drawing silent) ISO 2768-fH — Prolean default
General tolerance — plastic (drawing silent) ISO 2768-mK — Prolean default
Tightest achievable — specified feature ≈ ± 0.005 mm (± 0.0002 in), after review
Minimum feature size 0.5 mm or Ø 0.50 mm
Minimum wall thickness 0.8 mm metals / 1.5 mm plastics

The achievable limit is not one number for every feature — it depends on the material, the feature size and geometry, the machining process, and the surface finish state. Send the drawing with the requirement called out and our engineers confirm feasibility before quoting: the tolerance we commit to is the one on your quote. See the full CNC machining capability list.

Two different numbers. The general tolerance applies when your drawing is silent; the achievable limit applies only to a feature that is called out and reviewed. Both are capability references — the tolerance, inspection method and report for a specific part are confirmed on the quote for that part.
03 Threads & knurling

Thread call-outs are the most common thing missing from a drawing

If yours has one we follow it. If it does not, we apply the defaults below — and we tell you which default we used on the inspection report.

For metric threads we default to ISO 965-1 medium class. For UNC and UNF without a call-out we apply ASME B1.1-2003 — 2A external and 2B internal. ACME and Thor-labs threads we do not accept.

Default thread tolerance class
Thread sizeInternalExternal
Threads up to M1.45H6h
Threads M1.6 and larger6H6g
Knurling — DIN 82 / ISO 13444:2012 by default. Mark the knurl position on the drawing. A different knurling standard can be raised at quote stage and we confirm feasibility before manufacture.
Prolean inspection process: a machined part being checked against the drawing call-out
04 Surface finish

Finish is guaranteed by examination under fixed conditions, not by assumption

The same viewing setup is used on every batch — that is what keeps batch 1 and batch 10 looking the same when they reach your line.

Viewing distance
50 ± 10 cm
with corrected vision
Viewing angle
45°
across all directions
Illumination
500–1000 lux
neutral white

Cosmetic — a consistent surface with no visible flaw on the primary face. Non-cosmetic — minor visual blemishes are permissible because appearance is not functional. Tell us which one your part needs. See all surface finish options.

05 Equipment

Every dimensional check happens in our own quality room

Dimensional inspection runs in our own quality room, on the same floor as the machines that cut your parts. Where a specification calls for external testing — material chemistry, for example — we use an accredited third-party lab and say so on the report.

Primary Coordinate measuring machine in the Prolean quality room, granite table and probe head

Coordinate measuring machine

Programmed 3D measurement of critical dimensions, position and profile. Reports are generated from the measuring program rather than typed by hand, so the numbers on your dimensional report are repeatable run to run.

Optical measuring system used for 2D vision and profile measurement

Optical measuring system

2D vision and profile measurement for edges, slots and micro-features a touch probe cannot reach.

Digital Rockwell hardness tester verifying heat treatment condition

Hardness testing

Rockwell and Vickers hardness to verify heat treatment and material condition against the specification.

Surface roughness tester measuring Ra on a machined part against the drawing call-out

Surface roughness tester

Ra and Rz checked on the part, in process, against the drawing call-out.

Electronic height gauge used for first-off and in-process height verification

Electronic height gauge

Fast first-off and in-process verification of height, step and squareness.

Handheld spectrometer used for alloy identification of incoming bar stock

Spectrometer

Alloy identification on incoming bar stock and on finished parts to confirm the material grade.

06 Certification

Certified quality management system

You do not have to take our word for it — the certificate is publicly verifiable at any time.

Issuing body SGS United Kingdom Ltd
Standard ISO 9001:2015
Certificate number CN24/00004900
Certified scope Production of hardware accessories
Certified since 05 Aug 2024
Certificate validityRenews Aug 2027
Valid 05 Aug 2024 – 04 Aug 2027 · independently audited
Hexagon PC-DMIS CMM operator certification held by a Prolean metrology technician Our metrology team is certified too. CMM operators hold PC-DMIS operator certification, so measurement programs and inspection reports follow a documented, auditable method rather than individual judgement. Ask for an example dimensional report with your quote and we will send one from a comparable part.
07 Handling & packing

Holding tolerance is only half the job

Parts that arrive scuffed, corroded or mixed across batches fail just as hard as parts that miss a dimension.

01

Deburring & edge control

Sharp edges chamfered to 0.25 ± 0.125 mm, and internal threads, bores and blind holes deburred with dedicated tooling. Where your drawing specifies a sharp edge, a sealing face or another functional feature, the drawing wins — tell us and we leave it.

02

Primary cleaning

Dust, oil, chips and burrs removed from every part. Chips or cutting-fluid marks found after cleaning send the part back to finishing.

03

Corrosion protection

The cleaning agent follows the material and the coating — alcohol for many plastics and non-ferrous parts, aqueous or alkaline where the coating or the contamination calls for it. Materials that corrode in storage get a corrosion-inhibiting dip and are dried before packing.

04

Batch separation & packing

Once cleaned, parts never touch each other. Operators wear gloves and finished parts are packed individually to protect the surface.

08 Documentation

Tell us what you need, and it ships with the parts

A packing list is standard on every order. Everything below is optional and priced as part of the quote — tick what you need and carry the list over to the quote form. Cost and lead time for the documents are confirmed there.

0 of 7 selected
Nothing extra selected — a standard order still ships with a packing list. 0 extra documents
Copies your list to the clipboard and opens the quote form — paste it into the message box there. Documents are priced and scheduled as part of the quote.
First Article Inspection. The one-week response window starts when we send you the FAI report, not when the part comes off the machine. If the window passes we hold the batch and do not start production — tell us at quote stage if you need a longer window. You can approve, raise a quality dispute, or decline: a declined FAI is charged for the sample set only, and material or tooling already committed to the run is quoted separately and confirmed with you before we commit it. Read the FAI guide.
09 Sampling

Sampling & defect classification

Nothing ships before it has been inspected against our documented defect book. Production batches are sampled to ISO 2859-1:1999, General Inspection Level II, single sampling, normal inspection. The sample size follows from the lot size code letter — the code letter, sample size and acceptance number actually used are printed on the inspection record.

Acceptance quality limits
SeverityAQLWhat it means
Critical0Affects function or creates a safety risk. Zero acceptance number.
Major2.5Would disturb assembly or the end application.
Minor4.0Cosmetic only — no effect on function.
Two different things — do not read one as the other. The AQL figures are the statistical acceptance numbers for the sample: how many defects the plan tolerates before the batch is rejected. A critical defect is handled as a nonconformance instead — it stops the batch and goes to review whatever the count. And a passing sample is not a statement that the batch contains zero defects; it is a statement about the sample, at the confidence the plan provides.

Every batch is checked against five criteria

01
Surface finish
02
Tolerances and dimensions
03
Threads
04
Material
05
Cleaning and packaging

If parts fall outside your specification or ours, we stop and contact you before shipping — the decision on disposal is yours.

10 FAQ

Questions we get at quote stage

Still unsure which standard applies to your part? Send us the drawing and ask — we answer before you commit.

Does the CMM report cover every dimension on the drawing?
A CMM report is not attached to every order — it is requested at quote stage, and then it covers the dimensions you designate as critical plus the datums and features the program was built around. Because we generate the report from the measuring program rather than typing it out, the list of reported features is fixed before inspection starts. Name the critical dimensions at quote stage and they will be on the report. What ships as standard is the packing list; the rest are optional documents.
What happens if my drawing has no tolerances at all?
We apply Prolean's agreed default — fH for metals and mK for plastics, where f and m are the linear classes of ISO 2768-1:1989 and H and K the geometrical classes of ISO 2768-2:1989 — and we state which class was used on the inspection record. That default is ours, not something ISO sets by material; note also that ISO 2768-2 was withdrawn in 2021 and replaced for new drawings by ISO 22081:2021. Separately, our tightest achievable limit is about ± 0.005 mm (± 0.0002 in), and it is not available on every feature: it depends on material, feature size and geometry, process and surface finish state. Mark the feature and the position on the drawing and we review it — the tolerance we commit to is the one confirmed on your quote. How the ISO 2768 classes work.
How long do I have to approve an FAI report?
One week from the date we send you the report. If the window passes we hold the batch rather than start production, so tell us at quote stage if you need longer. You can approve, raise a quality dispute, or decline — a declined FAI is charged for the sample set only, and any material or tooling already committed to the run is quoted separately and confirmed with you first. Read the FAI guide.
Can I get a material certificate for a plastic part?
Yes — for plastics we issue a material certificate rather than a material test report, because tensile and hardness testing is specified for metals. The certificate confirms the grade and the batch the part was machined from. More detail on what a material certificate covers.
Does a RoHS statement cover the coating and the plating too?
Only if the document says so. RoHS limits apply per substance in homogeneous material — the coating, the plating and the substrate are each assessed separately — and the directive allows a set of exemptions, so a part can be compliant with an exemption claimed. That is why we issue the statement for the specific material and finish of your part rather than one page for the whole factory, and why the document names the substance list, the amendment and any exemption relied on. Directive 2011/65/EU.
What does the REACH 0.1 % figure actually mean?
It is a threshold, not a pass mark for the whole product. Under REACH, if a substance on the ECHA candidate list is present above 0.1 % by weight in an article, we have to pass that information on — and the threshold is assessed per substance, and per article, which for an assembly can mean per component. The candidate list is revised roughly twice a year, so the declaration is only meaningful if it names the list version it was checked against. Our declarations do. ECHA candidate list.
Which documents ship by default, and which do I have to ask for?
A packing list ships with every order. Certificates, test reports, the CMM report and FAI are all optional: tell us at quote stage which ones you need and they are reflected in the quote, so cost and lead time are agreed before the order starts. If you are not sure what your customer's quality department expects, send the drawing and ask — we will say which documents are worth having for that part.
Do you inspect before or after surface finishing?
Both. In-process roughness is checked against the drawing call-out on the machine, and the final dimensional verification on the CMM happens before the batch is released. Cosmetic acceptance uses the fixed viewing conditions listed on this page so the result does not depend on who is looking.
Prolean machining workshop floor

Get your parts made today

Send us your drawing and we will confirm tolerances, surface finish and the documentation package before we quote — so there are no surprises in the inspection report.

All uploads are secure and confidential.