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FAQs

General faq and tech faq, including the quote request, production documents, and tech details. we regularly update these faqs for your reference from our daily work. If you have any issues please feel free to contact us, we might update these questions here so others might want to see them. 

General FAQ

What type of parts does Prolean make?

We manufacture custom metal and plastic parts from bar or tube stock to the highest standards of quality and precision. We also provide CNC turning and milling, sheet metal fabrication, and injection molding.

What machining standards does your company follow?

Our CNC machining operations are certified under ISO 9001:2015 as verified by SGS, ensuring we adhere to globally recognized quality management standards. This certification confirms our commitment to consistently providing high-quality products and services that meet customer and regulatory requirements.

What industries do you serve?

We are involved with almost every industry imaginable. We serve aerospace, energy, medical, dental, automotive and many others.

Do you accept credit cards for payment?

Unfortunately, we now only accept wire transfers and PayPal. If you have any questions about payment methods, please feel free to contact our support team.

Can you help me engineer my part?

We offer design services to our clients, but it’s important to note that we don’t provide standalone design work for individual parts. Instead, we integrate design and subsequent production services. Each time we evaluate production for you, our engineers will conduct a free Design for Manufacturing (DFM) assessment. This ensures we can deliver our manufacturing services most efficiently and cost-effectively possible.

What information needed to quote a part?

Typically, we require three critical pieces of information to provide you with production and pricing assessments: production drawings (either 3D files or 2D drawings), quantity, and the materials used. If any specific surface treatments are needed, please specify these in your email or on the inquiry form. However, we will need 2d drawings annotated with critical tolerances and dimensional specifications for parts with special tolerance requirements to ensure our engineers fully understand your needs.

Overall, the required information revolves around your production project. If the information you provide sufficiently describes the parts or products you need manufactured, our engineers can then proceed with production and pricing assessments. If you have any questions, please don’t hesitate to contact us for more information.

What is the lead-time for prototype parts?

For simple production projects, our turnaround time can be as quick as 2-3 days. For standard projects, the typical lead time is 3-5 days. For complex or bulk projects, the timeline will depend on the specific requirements

What if the surface finish options ?

You can view our surface finishing options on the Surface Finishing Options page. Additionally, if you don’t find the specific surface treatment you need, please don’t hesitate to contact us for assistance. We’re here to help!

How to get my parts from your company

1. Contact Us

  • Online Submit Form: Visit our website and fill out the inquiry form. You can upload your CAD files and provide project details directly through the form.
  • By Email: Email your project requirements, including specifications, materials, quantities, and any other relevant details (We typically reply within one hour).
  • By Phone: Call us to speak with a sales representative who can guide you through ordering.

2. Quote and Approval
Based on the provided information, we’ll send a detailed quote including pricing, production timeline, and delivery estimates. Please review the quote and approve it to commence production.

3. Production
After receiving your approval, we’ll start manufacturing your parts. We’ll keep you informed about the progress and any significant milestones.

4. Quality Check
All parts undergo rigorous quality control to ensure they meet your specifications.

5. Delivery
Once quality control is completed, your parts will be securely packaged and shipped to your specified address.

6. Follow-Up
We will contact you after delivery to ensure your order meets your expectations and discuss any additional needs.

This process is designed to be efficient and user-friendly, ensuring that your order is handled smoothly from start to finish. If you need any help or have questions at any point, our customer service team is readily available to assist you.

CNC Machining

What type of CNC machining service Proelan serve?

Proleantech offers a comprehensive range of CNC machining services tailored to meet the needs of various industries, including aerospace, automotive, and electronics. Their service portfolio includes:

Precision CNC Milling: Crafting complex parts with exceptional accuracy.
CNC Turning: Producing cylindrical components with precise dimensions.
CNC Grinding: Ensuring surfaces meet stringent smoothness specifications.
Swiss Turning: Specialized for creating intricate, exact parts with excellent surface finishes.

Proleantech is skilled at handling complex projects involving multiple materials, such as aluminum, steel, and exotic alloys. Their services are recognized for high precision, reliability, and adherence to tight tolerances, essential for meeting their clients’ exacting specifications.

Additional services include:
CAD/CAM Engineering Support: Assisting in designing and optimizing parts.
Prototype Development: Creating initial models for testing and validation.
Custom Finishing Options: Offering various surface treatments and finishes to enhance product performance and appearance.

These comprehensive services ensure that all client requirements are met, from initial concept to final production.

What machining standards and tolerances do you follow?

Our machining processes adhere to specific ISO standards to ensure quality and precision:

  • For CNC Machining: We generally follow ISO 2768-M for tolerances, providing a balanced level of precision suitable for most mechanical parts.
  • For Sheet Metal, Vacuum Casting Service, and Injection Molding, We apply ISO 2768-C, which addresses the typical tolerances for these fabrication processes.

These standards will be applied unless otherwise specified in the 2D engineering drawings. If a drawing specifies different tolerances, we will adhere to the customer’s requirements to ensure the product meets their needs.

How long does the machining process take?

The turnaround time can vary widely but generally ranges from 2 days to serval weeks. It depends on the part’s complexity, the material selected, and the production capacity. If you want to know the turnaround for your project, feel free to contact us!

What file formats are used for CNC machining

We typically require CAD files in STEP or IGES formats, which provide detailed 3D representations of the parts. However, please provide a detailed 2D drawing if you have a specific tolerance for the part’s feature.

When should I choose CNC machining over 3D printing?

Opt for CNC machining if you need durable, high-strength parts and are producing in larger quantities. 3D printing is better for intricate designs, rapid prototypes, and when less material strength is acceptable.

What are the main advantages of CNC Machining ?

CNC machining is highly accurate and produces parts with consistent quality. It’s efficient for medium to high volume production and can handle complex shapes with tight tolerances.

How to get my prats from your company

1. Contact Us

  • Online Submit Form: Visit our website and fill out the inquiry form. You can upload your CAD files and provide project details directly through the form.
  • By Email: Email your project requirements, including specifications, materials, quantities, and any other relevant details (We typically reply within one hour).
  • By Phone: Call us to speak with a sales representative who can guide you through ordering.

2. Quote and Approval
Based on the provided information, we’ll send a detailed quote including pricing, production timeline, and delivery estimates. Please review the quote and approve it to commence production.

3. Production
After receiving your approval, we’ll start manufacturing your parts. We’ll keep you informed about the progress and any significant milestones.

4. Quality Check
All parts undergo rigorous quality control to ensure they meet your specifications.

5. Delivery
Once quality control is completed, your parts will be securely packaged and shipped to your specified address.

6. Follow-Up
We will contact you after delivery to ensure your order meets your expectations and discuss any additional needs.

This process is designed to be efficient and user-friendly, ensuring that your order is handled smoothly from start to finish. If you need any help or have questions at any point, our customer service team is readily available to assist you.

 

 

Sheet Metal Fabrication

What are your capabilities in terms of thickness and size of metal sheets?

Features

Info

Bend angle ± 1 °
Bend Variations 0° to 180°
Sheet Thickness 0.1mm-10mm
Part size limit 6000mm*2400mm
Bend length 2400mm
Bend to Edge ±0.010″ 0.254mm
Bend to Hole ±0.2 mm
General Tolerances Metals : ISO 2768-c

Please note: Fabrication capabilities vary by project complexity. This process uses a 10mm thick iron plate as the reference material

What types of metals do you work with in fabrication?

We commonly work with aluminum, stainless steel, copper, brass, and mild steel, but we can accommodate other metals based on project requirements. Please feel free to contact us for more information.

What are the typical applications of your fabricated metal parts?

Our fabricated parts are used in automotive, aerospace, electronics, and construction industries for applications ranging from simple brackets to complex mechanical housings.

Do you offer finishing services for the fabricated parts?

Yes, we provide various finishing services, including powder coating, plating, painting, and polishing to meet aesthetic and functional requirements. Please Check our surface finish options for more information

What file formats do you accept for design submissions?

We accept most CAD file formats, including DWG, DXF, PDF, and STEP files, for sheet metal fabrication projects.

What is the fastest turnaround time for a sheet metal fabrication project?

The quickest delivery for our sheet metal projects is usually within one day; however, the complexity of the project significantly impacts the lead time. If you require expedited service, please contact our staff for a more precise delivery schedule.

Can you provide prototypes before full production?

We offer prototyping services to ensure the design meets your requirements before moving into full-scale production. This process helps minimize errors and optimize production efficiency.

Do you offer assembly and installation services for the fabricated parts?

Yes, in addition to manufacturing, we can provide on-site assembly and installation services as needed. Our team is equipped to handle everything from simple assemblies to complex installations.

 

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